| - | Administration and supervision of large taxpayers, tax delinquency collection operations, full tax audits and operational audits |
| - | Tax processing and tax refund operations |
| - | Provision of legal services including handling of tax inquiries |
| - | Processing of litigation cases |
| - | Issuance of withholding tax and residence certificates |
| - | Consideration of appeals cases including waiver or reduction of penalties and surcharges and tax relief |